Tenant Support Worker (TSW)

Location – Prince George

(Permanent Part-Time)


The Tenant Support Worker provide support to women and their dependent children who have experienced domestic violence and are/may be at risk of violence. This position will carry the responsibility of supporting a safe and positive tenancy environment. The TSW will have knowledge of the dynamics of relationship violence, victim’s rights, community agencies for referrals, as well as the effects of trauma, addiction issues and systemic pressures which marginalize women and their dependent children.  This position requires an ability to work in a stressful environment.

Required Education, Training and Experience:

  • A minimum of a diploma in Human/Social Services or related field
  • At least six months related work experience, working within a feminist framework
  • Experience in the community  social services sector and working knowledge of community-based programs and related provincial and community supports

Required Knowledge, Skills and Abilities:

  • Strong ability to conduct tenant intake and assessment
  • Excellent understanding of the dynamics of abuse and gender based violence
  • Ability to assess tenants’ immediate needs and assist them to define and implement goals and safety plans
  • Ability to monitor the safety and comfort of the women and children tenants and the security of the building.
  • Strong ability to maintain confidentiality and demonstrate a high degree of professional boundaries.
  • Excellent ability to provide emotional support to tenants through active listening, and validating client’s emotions through a feminist based, empowerment lens.
  • Good knowledge of community services and resources and ability to provide appropriate referrals
  • Knowledge and experience working with individuals facing multiple barriers
  • Ability to work with diverse clientele, and demonstrate cultural competency and provide culturally agile services
  • Experienced group facilitation skills and knowledge
  • Ability to be flexible and respond to program/tenant needs
  • Strong knowledge about the dynamics of abuse, sexual assault, historical sexual abuse, criminal harassment, and understanding of intersectionality
  • Proficient computer literacy including database programs and strong record keeping skills
  • Ability to maintain accurate, and appropriate file notes electronic and written
  • Excellent written and oral communication skills
  • Seek appropriate and timely managerial supervision and debriefing.
  • Food Safe Certification is required
  • Ability to work with or without supervision
  • Ability to obtain and maintain satisfactory criminal record and vulnerable sector search
  • Possess and maintain a valid B.C. Class 5 driver’s licence, with a clear driver’s abstract,   and a vehicle in good working condition

Salary Range:

$17. 50 – $20.30

Work Schedule:

16 hours per week.

Tues 2-6; Wed 2-6

Thurs 2-6; three Fridays each month 2-6; one Saturday each month: noon-4; schedule to be based on program needs.  

Anticipated Start Date:


To Apply:

Submit cover letter and resume by noon August 31, 2018 , to Claudette Plante,

Housing Manager

in person or by email: claudette@pgefry.bc.ca

Claudette Plante

Housing Manager

Prince George and District Elizabeth Fry Society

1575 – 5th Avenue

Prince George, BC, V2L 3L9

(250) 563-1113